Legales notices

Legales notices

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Details of the online shop editor

Company: CHAMONIX LOISIRS ET CULTURE (CLC) 
Postal Address: 9 Place des Terreaux 69001 Lyon
Phone:
E-mail: reservation@rentandride.fr
Registered at the RCS under SIREN NO:  382 727 451
SIRET : 382 727 450 00041
APE Code: 7010Z
Issued share capital: 82 000 euros
Individual VAT identification number: FR58 383 727 451
Publication Director, Legal Manager: Manuel SOUMET
Credits : @apicius.com

Development of the online store & Hosting

Company: Les Ateliers Apicius
Website: http://www.lesateliersapicius.com
Postal Address:  27 Grande Rue 39800 POLIGNY FRANCE
Phone:  +33 (0)3 84 73 70 10
Fax:  +33 (0)3 84 73 70 11
E-mail:  info@apicius.com
Registered at the RCS under SIREN NO:  409065406
SIRET :  40906540600038
APE Code:  5911B
Issued share capital:  650 000 €
Individual VAT identification number  FR51409065406
Legal Manager:  Cécile DONGUY

By choosing to access the online store, the user accepts, explicitly and irrevocably, the following terms and undertakes to comply with these general terms and conditions of use.

Copyright

The online store, in its entirety, falls under French legislation in terms of copyright and intellectual property.
All photographs, texts, slogans, drawings, images, animated sequences (with sound or not), and all other works included in the online store, are the property of the company  CLC, or of third parties who have authorized the company CLC to use them. All logos, icons and graphics chips represented on the Website are protected by copyright and by articles L. 511.1 of the Intellectual Property Code, relative to the protection of registered patents. All rights of reproduction are reserved and strictly limited, including any downloadable documents and iconographic or photographic representations.
All trademarks on this Website have been registered by their proprietary companies.
No element of the Website may be copied, reproduced, modified, republished, downloaded, altered, transmitted or distributed in any way whatsoever, through any medium whatsoever, whether in full or partially, without the prior written consent of the company CLC with the exception of strictly personal, private and non-commercial use and in this case, without modification of the said elements present on the Website. This excludes any use for advertising and/or commercial purposes, and/or information purposes and/or should they comply with the provisions of article L. 122-5 of the Intellectual Property Code.
The photographs on the Website are not contractual.
All unauthorized utilization of all or part of these rights by third parties constitutes an infringement of the rights of the company CLC, and is punishable under articles L. 355-2 et seq. of the Intellectual Property Code and may lead to legal proceedings.

Website content

All information appearing on http://www.rentandride.fr/ is provided for general information purposes. Information and illustrations are not contractual and the company CLC may not be held liable by the reader for any consequences of their use, or for any use made of the said content by a third party. They may not be used to contradict any existing or future contractual provisions between the company CLC and the user.
The company CLC declines all liability in the event of a delay in updating, errors or omissions in the content of these pages, as well as in the event of an interruption or the permanent or temporary unavailability of the service. Even if the company CLC endeavors to do everything possible to ensure the accuracy and veracity of the information contained on http://www.rentandride.fr/, the company CLC may in no way be held responsible for any damages which may result from the use of this Website.
The company CLC reserves the right to modify, at any time and without notice, the content of the present information when updating the Website.

The hotel, as data controller, collects and processes personal data for the purposes of bookings and guests’ management, billings and payments, marketing actions and satisfaction enquiries. The data are intended to the hotel and its service providers. You have a right to interrogate, to access, to rectify and to object to the processing by writing to the hotel at the following address:

Groupe Best Mont-Blanc
149 allée recteur Payot
74400 Chamonix
Email: contact@bestmontblanc.com

For more information, please read the hotel privacy policy.
(Web host CNIL declaration n°1372618)

In accordance with Article L. 221-28-12 ° of the Consumer Code, the right of withdrawal does not apply to our activity.

According to the articles:

  • L616-1 Created by Ordinance No. 2016-301 of March 14, 2016 - art.
    Every professional communicates to the consumer, in accordance with the procedures laid down by decree in the Conseil d'Etat, the contact details of the competent mediator (s) to whom he reports.
    The trader is also obliged to provide the same information to the consumer, since a dispute could not be settled in the context of a previous complaint directly made to his services.
  • and R616-1 Created by Decree No. 2016-884 of June 29, 2016 - art.
    In application of article L. 616-1, the professional communicates to the consumer the contact details of the consumer mediator (s) to which he belongs, by writing this information in a visible and legible manner on his website, on his general conditions of sale or service, on its purchase orders or, in the absence of such support, by any other appropriate means. It also mentions the website address of the mediator (s).

Here is the mediator's address:
Mediation Tourism Travel
Registered office located at 15 avenue Carnot, 75017 Paris
SIRET: 751461328 00021 - APE code: 69102 - Declaration to the prefecture on: 27/12/2011 - Insertion in the JO of 07/01/2012
Founded in 2011, the work carried out by the founding professional organizations (EDV, SETO, FNAM) is implemented in order to implement a permanent mediation system, in the sector of services related to tourism, transport, accommodation, leisure and travel.

Claims - Dispute Resolution

Any complaint must be sent in writing to Rent & Ride at the following address: 149 allée Recteur Payot, 74 400 Chamonix.

In the absence of a satisfactory response or in the absence of a reply within 60 days of the written complaint being sent, the consumer may refer the matter to the Ombudsman for Tourism and Travel, whose the coordinates are the following: BP 83103 - 75823 Paris Cedex 17; www.mtv.travel.
The referral to the mediator must be made within a maximum of one year from the date of the written complaint to the professional. The terms of referral can be obtained by consulting the website of the Mediation of Tourism and Travel: www.mtv.travel.

The opinion given by the mediator is not binding on the parties to the contract. In the absence of an amicable settlement, the dispute may be brought before the competent courts.

Finally, in accordance with the provisions of Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013, a European online dispute resolution platform has been set up by the European Commission for the settlement of disputes relating to online shopping. This platform is accessible by clicking on the following link: https://webgate.ec.europa.eu/odr/.
The e-mail address of Rent & Ride is: reservation@rentandride.fr.

Website access

The user of the Website, http://www.rentandride.fr/, acknowledges that he has the necessary competences and means to access and use this Website.
The company CLC may not be held responsible for any elements and events beyond its control related to the use of the Website and its consequences, any hardware and/or software incompatibilities, or any damage to a technical environment which may have resulted from its use, especially in terms of the user's computers, software, networking equipment and any other equipment used to access the Website or its services and/or information.
It is recalled that accessing, or fraudulently controlling a computer system, impeding or disrupting its operation, or fraudulently introducing or changing the data of such a system, is an offence, and, thus, is punishable by law.

Hypertext Links

The Website, http://www.rentandride.fr/, authorizes the implementation of a hypertext link to its contents, subject to the following:
- the explicit prior and written authorization of the website's Publication Director,
- not using the deep linking technique, meaning that the pages of the Website, http://www.rentandride.fr/, may not be embedded within the pages of another website, but must be accessed by opening a dedicated window,
- reference to the source, which, via a hypertext link, will lead directly to the targeted content.
Any use for commercial or advertising purposes is excluded, except as provided for.

This authorization does not apply to any websites distributing information concerning controversial, pornographic or racist topics, or which may be offensive to a large number of people.
Websites external to the company CLC with a hypertext link to the present Website are not controlled by the company CLC which, as a result, declines all responsibility for their content.
The user is solely responsible for their use.
The company CLC explicitly reserves the right to oppose the implementation of a hypertext link.

Data collected on the Website - Right to access personal data.

All data collected on this website, by any means whatsoever, is for the sole use of the company CLC.
In accordance with article 34 of the French Data Processing and Civil Liberties Law, 78-17 of January 6th, 1978, you have the right to access, modify, correct and delete any data concerning you.
To exercise this right, please send an e-mail to: reservation@rentandride.fr,
or a letter to the following address: 149 Allée du Recteur Payot 74400 Chamonix

Form

All the data collected on this Website using online forms is subject to computer processing intended for the development of a commercial proposal. The recipient of the data is: CLC
In accordance with the French Data Processing and Civil Liberties Law of January 6th, 1978, you have the right to access and correct any data which concerns you. If you wish to exercise this right and obtain any data relating to you, please contact us at the above address.

Collected information

The company CLC may ask you to provide personal information, some of which is mandatory because it is essential for processing your orders, and some of which is optional.
We may collect the following information:
- Your name;
- Your contact details, including your e-mail address;
- Your demographic information, such as your zip code, preferences, and interests;
- Other information useful to offers and/or customer surveys.
For further information about the cookies we collect, see the section "List of cookies collected".

Use of information collected

Any non-mandatory information collected is used to help us to cater to your requirements, target your needs and offer you a better service, especially for the following reasons:
- Our internal documentation;
- The improvement of the quality of our products and services;
- The occasional distribution of promotional e-mails concerning new products, special offers, or any other information which may be of interest to you, via the e-mail address that you have provided;
- The occasional use of your information to contact you in the context of market research studies. We may contact you by e-mail, phone, fax, or by post. We can also use this information to customize the Website according to your interests.
In accordance with article 27 of the French Data Processing and Civil Liberties Law of January 6th, 1978, the information required by the company CLC and its suppliers, for processing and executing your orders, is clearly marked with an asterisk.

Transmission of your data

The information that you provide us with when you place an order may be sent to our suppliers for processing the order. This information will be treated by the company CLC and its suppliers, as strictly confidential. 

Security

We are committed to ensuring the security of your information. In order to prevent any access to, or unauthorized disclosure of your data, we have set up appropriate physical, electronic, and managerial procedures to protect and secure the information we collect online. 

Secure payment

For all financial transactions, the Website, http://www.rentandride.fr/, uses an external payment solution. With this system, credit card payments are made directly via the online bank’s secure server. At no time will your credit card number be communicated to the company CLC.
When you pay for purchases using your payment card, the data that you enter on the order form is encrypted during the transmission process. This encryption guarantees absolute security.

Online booking

The general terms and conditions of sale and cancellation related to online bookings or reservation requests are clearly stated on the specific forms. You may request a copy of the general terms and conditions of sale from the above address. Any online booking requires you to tick the "acceptance of the general terms and conditions of sale" box before any purchase can be processed.
Local tourist taxes, if applicable, will be detailed on the establishment’s invoice. They are not included in the amounts indicated at the time of booking. The rate of these taxes is beyond the control of the company CLC.

Cookies

A cookie is a small computer file that requires prior permission to be placed on the hard drive of your computer. If you accept it, the file is added and the cookie is used to analyze the Internet traffic, or to find out whether you are viewing a specific website. Cookies enable Web applications to identify you as an individual. The Web application then adapts its operations according to your needs and your likes and dislikes, by collecting and storing information concerning your preferences.
We use traffic cookies to identify the pages visited. This allows us to analyze traffic data for our Web pages and to improve our Website to suit the needs of our customers. We only use this information for the purposes of statistical analysis. The data is then deleted from the system.
In general, cookies help us to offer you a better quality website, and allow us to identify the pages which you find useful and those which you do not like. A cookie never provides us with access to your computer or any information about you, other than the data that you choose to provide us with. You may choose to accept or reject cookies. Most browsers automatically enable cookies, but you can usually change your browser settings in order to refuse cookies. However, this will prevent you from taking full advantage of the website.

Links to other websites

Our Website may contain links to other websites of interest. However, when you use these links and leave our website, you should know that we have no control over these third party websites. Therefore, we cannot be held responsible for the protection and privacy of the information you provide when consulting other websites, as these are not governed by the present Privacy Charter. Therefore, we recommend that you exercise caution and read the privacy policies for any websites that you consult using these links. 

List of cookies collected (MAGENTO LIST)

The table below lists the cookies that we collect and the information they contain.

Nom du cookie Description du cookies
CART Linked to your shopping cart.
CATEGORY_INFO Retains the category information on the page and enables a faster display of the pages
COMPARE The articles contained in your product comparison list.
CURRENCY Your preferred currency.
CUSTOMER An encoded version of your store user ID 
CUSTOMER_AUTH An indicator of your connection status to the store.
CUSTOMER_INFO An encoded version of the customer group to which you belong.
CUSTOMER_SEGMENT_IDS Store market segmentation ID.
EXTERNAL_NO_CACHE Indicates whether cache memory is enabled or not. 
FRONTEND Your session ID on the server.
GUEST-VIEW Enables guests to edit their orders. 
LAST_CATEGORY The last category you consulted. 
LAST_PRODUCT The last product you viewed. 
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether the use of the cache memory is allowed.
PERSISTENT_SHOPPING_CART A link to all information relating to your shopping basket and your consultation history, if applicable.
POLL Login details for all the surveys in which you have participated.
POLLN Information concerning all the surveys in which you have participated. 
RECENTLYCOMPARED The articles you have recently compared.
STF Information concerning products that you have sent to your friends by e-mail.
STORE Displays store or selected language.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer has authorized the use of cookies. 
VIEWED_PRODUCT_IDS Products you have recently viewed. 
WISHLIST A coded list of the products added to your wish list.
WISHLIST_CNT The number of items on your wish list.